Privacy Policy

Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 2026

Carrier Mandatory Messaging Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

Catalyst Digital ("Company", "we", "us", or "our") operates business-to-business lead routing platforms and contractor networking services. We collect information necessary to operate, route, screen, and credit inbound contractor service communications.

  • Partner Account Information: Business name, representative name, business address, verified contact phone numbers, and trade classifications provided during onboarding.
  • Inbound Call & Communication Logs: Call metadata (caller phone number, timestamp, call duration, call screening status, and audio recordings where permitted by law) generated when prospective clients call designated call-tracking numbers.
  • Technical & Usage Data: IP address, device type, browser information, and access logs collected automatically during partner portal access.

2. How We Use Information

We use collected information solely for business operational purposes, including:

  • Forwarding live inbound phone calls to verified contractor partners in real time.
  • Screening inbound calls through CallShield to detect spam, robocalls, and out-of-territory solicitations.
  • Processing partner dispute requests and managing lead account credits.
  • Sending transactional notifications regarding account status, dispute status, or territory maintenance via email and SMS text messaging.

3. SMS & Text Messaging Compliance

Catalyst Digital complies fully with CTIA guidelines and U.S. mobile carrier regulations regarding business SMS messaging.

Opt-In & Messaging Consent

By opting in to receive SMS messages from Catalyst Digital (such as providing your phone number during partner onboarding or account verification), you consent to receive transactional and operational text messages related to your partner account, lead notifications, and dispute alerts.

  • • Message frequency varies based on lead volume and account activity.
  • • Message and data rates may apply.
  • • You may opt out at any time by replying STOP to any text message.
  • • For help or support, reply HELP or contact support@catalystdigital.lol.

4. Non-Sharing of Mobile Information

We respect mobile privacy. Mobile phone numbers, text messaging originator opt-in data, and SMS consent records will strictly NEVER be sold, rented, leased, or shared with third parties, affiliate networks, or external marketers for marketing or promotional purposes.

5. Data Security & Retention

We employ industry-standard encryption, strict access controls, and secure server environments to safeguard all business and communication data against unauthorized access, disclosure, or alteration.

6. Contact Information

If you have questions regarding this Privacy Policy or our messaging practices, please contact us at:

Catalyst Digital Compliance Office

Email: compliance@catalystdigital.lol

Web: catalystdigital.lol